JCPenney Credit Card Payment | Login | Application
I finally was able to pay balence om card long after midnight. Sticker on new card said the card must be activated to use. I cannot find any place on this site for that even though it states that I can on card. I have had a gold card but it was replaced with a red rewards card. I was already registered for that I believe. Anyway Please E-mail how to activate on line. I may just call, but I still would like to have the instructions for the activation. thank you. Vicki Phillips 6205155515 cell# - vicki Phillips
i will never use my pennies card again what a joke impossible to pay on line - tc
I was charged a $35.00 late charge due to paying $50.00 instead of $53.00 (my mistake) get
real here. a$35.00 fee for a $3.00 . The statement said UP to $35 late fee but they charged me the highest amount for $3. Wanted to talk to someone about this but after being on hold for approx. 8-9 minutes then they hung up on me. BEWARE. - Debra Brown
I've been trying to get the people at JC Penny's to give me the correct balance on my account. I retured a pair of jeans and it wasn't taken off of my bill.
Would someone please look into this and see where the problem is? I would apprecitate it. Thanks, Alberta - Alberta R Pratt
how to activate card online - earl woodside
I tried to change my address by phone and was unsucessful even after being on the phone for 25-30 minutes. Tour automatic voice is an idiot, and can't understand clearly spoken English. I go online after I got my computer up after my move,went to the site suggested on the phone and it's no easier Just put a change of address in the list of other things I can go to and make it easier. What a waste of my time. - Grace DuChene
On 11/09/11 I purchased Sheer Curtains for a total amount of $52.42 and charged them to my credit card 4801/00K. This was Store: 2445 Term: 260 Tran: 3938 Assoc: 0404. On 11/15/11 I returned the items Store 2445 Term 701 Assoc 0766. This credit was never applied to my account, and I was charged a late fee of $15.00 plus 1.20 interest Charge. On 12/30/11 I wrote a check to cover the amount of $68.62 to avoid any additional late fees. Please credit my account for $68.62 as I returned the items. - Deanna K. Sczepanski
iwas having trouble at first with login to my acct. to pay my bill on line.however i called customer service and ask them to guide me through. the problem was fix. now in the future i should not have any problems with paying my bill on line. - barbara
I tried to call customer service Several times, the operator asked for my acc. # , I vocally told her, she couldn't understand, I punched it in she still didn't understand. Now I don't understand why! - Willo D Cox
Misplaced my dec. bill. Payed it late. Was 28.61. Payed.
Got charged 16.00 extra. Will cancel my card. - Delta Cowan
Tried to activate my card by phone called 3 different number and was not successful. Now I go online to activate and holy this is just as bad. Number should be accessible just to verify a card is activated, wonder now about online payment. Have never had such a hard time with any other card. - LKranmas
Trying to see charges made on my account. No luck - Delores A. Kopp
They realy are a joke, I have never delt with such in-professionalism in my life. Its like no one has a clue about anything! - Lesa Shaw
impossible to pay on line - anonimous
I have tried to pay my bill by way of online but no luck i tried foe 20 min.so i guess i have to get to the store but first i will call. - . BARBARA JJOHNSON
I have tried for hours to find a way to pay my bill on line. I have clicked on every possible search - followed the instructions on the bill but I absolutely cannot find a place to PAY MY BILL!! Someone needs to go try to do it themselves and see all the stupid junk you get directed to. What a horrid website - there are lots of places to BUY things but no place to make a payment. And the instructions to go to WWW.jcp.com/credit are a joke - nothing but ads and surveys and junk that I hate. I just wanted to pay my bill and be done with this. GET INTO THE 21st century and hire someone to do a better website where you can not only buy stuff but pay your bills and look at your statements. - Sandy Keliher
to not being able to make payment online----ditto,ditto. - jeannette lassen
I have been trying to go online and check my available credit and cannot find the right site etc. Why do they make it so difficult? - DAVE
Then when I do my user Id and password its always wrong to. JCP is a joke online. - DAVE
I cannot find the right web site to pay my credit card bill why do you make it so difficult.. I put in my email address and password and all you do is tell me its wrong. - Virginia Mullen
I have tried for forty minutes two nights to pay my bill and have had no luck i hate this new way.u say its wrong and i never find the sight i dont want to give my money to any site it doesnt look like jcp account. please do something quick, its driving me crazy every month. Delores - Delores
Is anyone that works at JCP READING these problems who cares about their business. Oh here's an idea hire someone in our Country that needs a job and cares if they keep it. We spent our money at your stores and JCP hires someone in another country whom I can't even understand to da fix my account. Why should I spend my money at your store and get no service. I'm DONE -
why is it so hard to just log in and pay your bill
without having to go through a whole much of stuff
you are not interested in? - vernis king
I CAN PAY EVERY BILL I HAVE ON LINE NO TROUBLE. BUT TRY TO PAY YOUR BILL WITH JCP IS A NIGHT MARE. DONT UNDERSTANT WHY THEY DONT FIX THIS. THIS HAS BEEN GOING ON FOR YEARS. EVERY MONTH I DREAD PAYING THIS BILL, I SPEND AS MUCH AS 30 MIN. OR MORE TRYING TO PAY THIS BILL. - mw bridges
Your automated phone system should be flushed, along with all of our favorite brands you've recently gotten rid of. My payment date is set for the 2nd of the month; I'm on SS and don't get paid until the 3rd. Do you think I can find any one to help me, either on the phone or on line? Do you care at all about your customers? Doesn't seem like it. - Janet Johnson
How do you make your JCPenney MasterCard payments?
JCPenney accepts payments on store credit card accounts online, in stores or through the mail. Cardholders can make payments up to the current balance amount. The processing time varies depending on the payment method. Users should allow enough time for payment processing to avoid a late fee.
How do you make a payment on JCPenney credit card?
How do you make credit card payments to JCPenney?
What are some good JCPenney coupons to use in-store?
The JCPenney Online Credit Center requires users to create an account before making an online payment. Users provide their bank account information, including the bank name, routing number and account number. The user has the option of paying the minimum due, statement balance or another amount. The earliest payment date option is the next day. Payments can take three days to post when the payment is made online.
All JCPenney department stores accept payments on credit cards accounts. In-store payment options include check, money order and cash. Taking a statement along makes it easy for the store employee to apply the payment to the account.