Synchrony Bank Payment, Login, and Customer Service Information (formerly GE Capital Retail Bank)

Synchrony bank orlando floridaSynchrony Bank (formerly GE Capital Retail Bank) is the card issuer behind many of the most popular retail store credit cards on the market today. If you have a card issued by Synchrony Bank, and you need to make a payment or reach customer service, your best bet is to go to the site that is specific to your credit card. A list of Synchrony Bank credit cards can be found here.

However, you may have a Synchrony Bank credit card or financing arrangement that requires you to deal with Synchrony Bank directly through their main site. In that case, the following information is for you:

If you want to mail in a payment to Synchrony Bank, the mailing address is:

Orlando, FL 32896-0061

If you want to make a payment by phone or reach Synchrony Bank Customer Service, call the number 1-866-419-4096.

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Credit Card Payment, Login & Customer Service Info

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Make a Payment on an Store Card Account

You can make one-time or recurring payments on your Store Card Account by signing into your Synchrony Bank online account. The payment due date for your account can be found on your monthly billing statement, or by accessing your online account.

  1. Sign in to your Synchrony Bank account at .
  2. Hover over Payments at the top of page, and then scroll down and click Make a Payment.
  3. Select Minimum Payment, Statement Balance (as of your last statement), Current Balance, or Other.
  4. Enter your bank’s routing number and checking account information in the requested fields and confirm your banking information.
  5. Verify that the information is correct and click Make a Payment.
  • Make a recurring payment:

    1. Sign in to your Synchrony Bank account at .
    2. Hover over Payments at the top of page, and then scroll down and click Enroll in Recurring Payments.
    3. Select Minimum Payment, Statement Balance (as of your last statement), Current Balance, or Other.
    4. Select your bank account and review the terms and conditions for setting up a recurring payment. If you agree, check Agree and then click Submit.
    You'll receive a confirmation that a recurring payment has been established and can cancel your recurring payment any time prior to the scheduled payment date.
  • Make a payment by phone:

    Call Synchrony Bank at 1-866-634-8379. A payment made through the automated phone system or with a customer service representative is always free of charge.

  • Make payments by mail:

    synchrony bank orlando florida

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